My iPhone X or 10?
I’m an Apple geek. I admit that. And I believe that Apple makes outstanding products. Usually, I don’t endorse them. I just like them....
Selling: Qualities of a Great Salesperson
A colleague asked me to share my thoughts on the characteristics and qualities of great salespeople. I laughed because, at times, that can be...
The Blue Thingumajig
Charles sat in the sales meeting and was patiently waiting his turn to speak. The CEO had opened the meeting by soliciting input from...
Continuing Education: Learn to Earn
A number of years ago, an employee – and friend – lamented, “I hate the fact that I don’t have a degree. Every day,...
Psalm 121: The Traveler’s Prayer
Back in 1975, I took my first trip on an airplane. Before boarding, my mother gave me a hug and handed me a folded piece...
Conversation: Learn to Listen
Making conversation in social situations, meetings, and get-togethers of all types can be very stressful. Many times I've flown in for conventions, hoping that...
Etiquette in Business: Give Them More of What We Got!
Business etiquette has changed. For those of us nearing retirement, we came into the business world before personal computers dominated the landscape. In fact,...
Success: The Fire Hydrant Effect
Back in the Seventies, my two brothers worked for the water company during the summer. They were both in college and eagerly came home...